Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Refund Timeframe
You have 30 days from the date of delivery to request a refund. Items must be returned in their original condition with all tags attached.
Refund Conditions
To be eligible for a refund:
- Items must be unused and in the same condition as received
- Items must be in original packaging
- Proof of purchase is required
How to Request a Refund
To initiate a refund:
- Contact our customer service team
- Provide your order number and reason for return
- Ship the item back to us using a trackable shipping method
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
Non-Refundable Items
The following items cannot be refunded:
- Gift cards
- Downloadable products
- Personal care items
- Sale or clearance items