Shipping policy
Thank you for shopping with Glam Luxe Hair Collection. We are committed to providing a luxury shopping experience from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). During new product launches, sales, or holidays, processing times may be extended. If your order is delayed, we will notify you via email.
Shipping
Once your order has been processed, shipping times are estimated as follows:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Glam Luxe Hair Collection is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once your package has been transferred to the shipping carrier, Glam Luxe Hair Collection is not responsible for shipping delays, lost packages, or stolen deliveries. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you and appreciate your patience as we deliver your luxury hair experience.
Thank you for choosing Glam Luxe Hair Collection.