Collection: Custom Wig Collection
At Glam Luxe Hair Collection, all custom wigs are made specifically for each client. Please review our policy carefully before placing your order.
Deposits
- A non-refundable deposit is required to begin all custom wig orders.
- Deposits secure your spot, cover materials, and initiate the customization process.
- No work will begin until the deposit is received.
- Deposits are applied toward the total cost of your custom wig.
Remaining Balance
- The remaining balance must be paid in full before shipment or pickup.
- Failure to pay the remaining balance by the agreed completion date may result in order delay or cancellation without deposit refund.
Custom Orders (Final Sale)
- All custom wigs are FINAL SALE due to the personalized nature of the service.
- No refunds, exchanges, or cancellations once customization has begun.
- Any changes requested after work has started may result in additional fees.
Turnaround Time
- Custom wigs typically require 7–14 business days, excluding weekends and holidays.
- Processing time begins after deposit confirmation and all customization details are submitted.
- Rush orders may be available for an additional fee (subject to availability).
Client Responsibility
- Clients are responsible for providing accurate measurements and customization details.
- Glam Luxe Hair Collection is not responsible for errors caused by incorrect information submitted by the client.
Quality Assurance
- Each unit is inspected before shipping to ensure quality, craftsmanship, and accuracy.
- Minor variations may occur due to the handcrafted nature of custom wigs.
By placing a custom wig order with Glam Luxe Hair Collection, you agree to all terms outlined in this policy.
Luxury takes time—and perfection is worth it ✨